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Disabilities & Seniors
Information Needed to Ensure Prompt & Proper Service
Please provide our customer agent with your exact house or building number and street name along with apartment number or buzzer code.
If there are parking restrictions at your location, please be at curbside or ask for a “call-out” so we can ensure we do not miss you.
If calling between 2pm and 6pm please provide call taker with your location and destination. This will help us service you most efficiently during the rush hour.
If you have ordered a taxi and no longer need it please call us back and cancel your taxi. This will help us and we won’t disturb you unnecessarily.
If your taxi has not arrived within 20 minutes, please call us back, informing the customer agent this is a call back so we can track your order and update you.
Download our fleet I.D. Numbers